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Secret Five
Speak with Mastery
FOR
ABOUT TEN years I had a horse riding centre in south west England
where I started (broke-in) many young horses. One horse in particular
taught me a great deal about communicating in ways that the listener
can understand: a beautiful Spanish Andalusian m are. I had never seen
a horse with her stunning markings: she had an abundant long mane and
her body was very dark grey with bright, white star-bursts. I bought
her because I felt sorry for her; she was shut up alone in a stable
on a yard where she appeared to have little or no contact with other
horses. I have no idea what kind of handling or treatment she had received
before she came to me, but suffice to say she was pretty terrified around
people and even afraid around other horses.
Over a period
of months I tried every method I knew in order to start this youngster
and turn her into a riding horse, but whatever I tried she resisted
and was determined to teach me something about how I communicate d. As
time went on I realized her heightened sensitivity meant I had to 'speak'
to her incredibly quietly, which - since horses read body language -
meant the directions I gave her with my body had to be almost invisible.
What Bananas gradually forced me to do was look closely at everything
I communicated: my tone of voice; the speed and expression of my movements;
the way my internal feelings were expressed; my energy level. I needed
to be specific in every communication, so all of my messages were crystal
clear.
She demanded
that I speak her language or not be heard at all. When I was finally
able to connect with her by communicating her way, she opened herself
to me and became so trusting, loving and willing that it would bring
a lump to my throat and tears to my eyes. What I had done was learned
to speak her language: not just the language of horses, but the language
of that particular horse, honouring her as a unique individual and in
return being honoured by being trusted, respected and heard.
When
People Whisperers communicate, they take responsibility
for being understood: to do this they speak with mastery, which means
delivering their message in ways that can be easily heard and understood
by other people.
If you want
to communicate to someone and have them understand you, you have to
do it in a way they can understand: it is a waste of time doing it any
other way. That may sound like a ridiculously obvious statement, but
how many times in life have you spoken to someone and not been correctly
understood? If you are anything like me, then probably many times.
Speaking
the Other’s Language
One of the key skills in speaking with mastery is the ability to communicate
with anyone o r anything (horse, dog, cat, alien etc) you meet by speaking
their language. Among the six billion or so people currently inhabiting
the planet there are effectively six billion different languages being
spoken, which means speaking a different language with every person
you meet.
Speaking the other person’s language helps them
to feel recognized, comfortable and understood:
it is done in a very subtle and loving way.
We all have
a totally unique set of experiences in our lives and unique ways of
interpreting those experiences. This is why everyone develops their
own way of communicating and why - in order to get the best from our
relationships - it helps to speak other people’s languages as
much as we can.
- Honor
how the person feels:
Be open to how someone feels inside.
- Give
people space:
Ironically, one of the most effective ways to speak the other's language
is to let them do most of the talking!
- Ask
people questions they want to answer:
Genuinely enquire into their reality.
-
Clean language:
The same word or phrase can mean different things to different people,
e.g. the word 'food' can mean 'yummy' to one person, 'survival' to
another and 'revulsion' to another. Clean language means listening
to the actual words other people use and then incorporating their
same words or phrases when you talk to them.
-
Mirror body posture and movements:
By and large, our bodies mirror how we feel. By moving in a similar
way or taking up a similar posture to the other person, you can unconsciously
help them to feel understood.
- Touch,
sight, sound, smell, taste:
Different people have their own preferences about which of the five
senses they use to experience life, and the words they use provide
clues as to which of the senses they prefer. Using the same types
of words as the other person will help you to connect with them much
more effectively.
-
Tone and speed:
Notice the tone and speed of the other person's speech and try to
match it.
As we have
seen, speaking the other's language basically means being adaptable.
It does not mean giving up who you are or flushing your own ideas away.
It is not about betraying your own agenda or tricking the other person;
it is about honoring their experience of life by speaking their language.
Speaking the other's language should be done in a loving way: if we
ever use these methods in a manipulative way, the other person's unconscious
will sense it, since it is at that deep level that the most profound
communication actually takes place.
Your
True Voice
The words you use contribute to creating the kind of relationships,
communication and experiences you have; but it is not only your words
that carry power, it is also the way you use your voice that shapes
your life. People Whisperers always speak with their 'true voice,' from
a place of respect, integrity, resonance and heart.
Your Voice
is totally unique. It is a very public expression of who you are. Your
voice also expresses how you are. Whatever it sounds like, your voice
is a beautiful instrument with which you can express yourself.
Through your
voice, you interact with other people, not only by the words you use,
but by the tone, pitch, speed and emotion with which the sound comes
out of your mouth. Your voice also communicates different messages depending
on where you speak from inside yourself. Your voice lets people know
whether you speak from a place of integrity, insecurity, conviction,
truth, untruth, love, bewilderment, confusion, confidence, clarity,
insincerity, commitment, strength, tenderness, intimacy or one of many
other places within.
The way your
voice sounds to the outside world is entirely different to the way it
sounds in your head. Have you ever wondered what your voice sounds like
to the outside world? Have you ever recorded your voice or heard it
played back? What was your reaction? Quite likely it was something like
'Oh no, is that my voice? That's not what I sound like is it?' Take
the time to listen to the sound of your voice: to notice what its tone,
pitch and resonance are like.
Speaking
with your True Voice
Resonance:
Resonance is the breadth and richness to the sound of your voice.
People who speak with resonance are allowing the sound to be created
within their whole self, like a clear bell. They do not restrict,
dampen or pinch the sound; they allow it to ring through their being.
Opening
your mouth: It may feel strange to open your mouth
even a fraction more than usual, but it can make a big difference
to how much of your voice is 'allowed' out into the world.
The
power in your voice: The power in your voice is NOT
ABOUT THE VOLUME! It is about where your voice comes from and how
much conviction, belief, value and importance you put into what you
say.
Breath
- supporting your voice: Your voice is like the tip
of the iceberg: it is the part that is in evidence to the outside
world, but there is much going on under the surface to support your
message. It is the way you use your breath to support your voice that
gives the voice its ability to speak from a solid base.
- Use
your breath to expand your voice, to fill the sails of your words.
- Give
yourself time and permission to take in the air you need before
you speak.
- Notice
where the air needs to go to and come from in your body. Breathe
down into your whole body.
Speaking
with Your Whole Body
Speaking
from the heart: When you speak from the heart, your
voice carries a message of passion, conviction, belief, truth, compassion
and love. When someone is speaking from the heart it can be very moving
for the listener.
Speaking
from the head: When someone speaks from the head,
they are often analyzing, intellectualizing, rationalizing and expressing
thought processes. Speaking from this place is very useful in certain
circumstances, as it can help people to understand the mechanics of
what is happening and to see their way around problems in a practical
way.
Speaking
from the stomach/centre: This area of the body is
the power centre. When you speak from here you speak with conviction
and centeredness. A voice that comes from this place has a sense of
strength, security and belief behind it. Think about a subject you
feel absolutely clear and strongly about and put your attention on
your stomach while you speak. You may be surprised by the power you
can produce in speaking this way.
Speaking
from the face and nose: Your face is the part of you
through which you show most of your expressions to the world. The
bones around your cheeks, nose and eyes are a major source of resonance
to your voice. If you hold your face in a tight or pinched way, especially
the nose, it restricts the ability of your voice to express your true
message.
Speaking
from the throat: The throat is a very important channel
through which your voice comes up from your body and out into the
world. If you speak only from your throat, you will restrict the ability
of your voice to come from a deeper place.
To speak
with mastery, the throat and neck need to be open and relaxed: the first
area to tighten when we are tense is often the throat and neck.
Projecting
Your Voice
The most effective way to send your voice out into the world is with
a clear idea of where you want it to go or who you want to hear it.
All too often we talk and just let the words fall out of our mouths
and disperse into the ether. If you really you believe you are speaking
your truth and intend to be heard, think of the direction and distance
your voice needs to travel.
If you
were firing a water-pistol at someone, you would aim it in their direction
with a trajectory that would make the water go the right distance.
The same simple thing works for your voice.
Volume
Sometimes it helps to project your voice, and volume plays a part
in that. Sometimes too much volume makes people switch off, their
ears take a battering and they quit listening.
To be heard
and understood sometimes requires effort: we need to adapt the way we
speak so that the listener can hear what we are saying; we need to speak
their language and use their words; and we have to experiment with how
we use our true voice to be heard. These are all excellent skills to
develop along the way.

©
Perry Wood, 2006
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